SlotPlanet Privacy Policy

At Slot Planet, we are committed to protecting your personal information and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, use the SlotPlanet app, or register an account with us. By using our services, you agree to the practices described below. If you do not agree with any part of this policy, we ask that you refrain from using our platform.

Who We Are

SlotPlanet is operated by White Hat Gaming Limited, a company registered in Malta under registration number C73232, with its registered address at 85 St John Street, Valletta VLT1165. We are licensed and regulated by the Malta Gaming Authority under licence MGA/B2C/370/2017. Our group company, White Hat (Holdings) Limited, registered in Gibraltar, supports us with marketing, systems development, payment processing, and customer services.

Information We Collect

Registration and Account Data

When you complete the slotplanet register process, we collect personal details such as your full name, date of birth, email address, postal address, phone number, and preferred currency. This information is necessary to verify your identity, ensure you meet our age and eligibility requirements, and allow you to access your account whenever you use slot planet login or slotplanet casino login.

Financial and Transaction Data

We collect data related to your slotplanet deposit and slot planet withdrawal activity, including payment method details, transaction amounts, and timestamps. This applies whether you use Visa, Mastercard, Interac e-Transfer, Neteller, or other supported methods. We retain this data to process payments accurately, detect fraud, and comply with anti-money laundering obligations.

Technical and Usage Data

We automatically collect technical information when you access our services through the slot planet app or slotplanet casino app, including your IP address, device type, browser version, operating system, and gameplay patterns. This data helps us maintain the functionality of slotplanet live casino games, slot machines, and other features across desktop and mobile platforms.

How We Use Your Information

We use the information we collect for several purposes, including:

• Verifying your identity and processing your slotplanet register application
• Managing deposits, withdrawals, and payment processing
• Delivering promotional offers, including slotplanet bonus codes, slot planet promo code offers, and slotplanet free spins
• Administering our Super Stars VIP loyalty programme and personalised rewards
• Detecting and preventing fraud, money laundering, and unauthorised account access
• Improving our website, our SlotPlanet app, and overall customer experience
• Communicating important account updates, responsible gambling notices, and support responses

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience while browsing Slot Planet. Cookies allow us to remember your login preferences, track session activity, and understand how players interact with our games and promotions, including any slot planet no deposit bonus or slotplanet no deposit bonus offers you may claim. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

Sharing Your Data

We do not sell your personal data to third parties. However, we may share information with trusted partners where necessary, including:

• Payment processors handling your slot planet deposit and slotplanet withdrawal transactions
• Regulatory authorities, including the Malta Gaming Authority, as required by law
• Identity verification providers to confirm eligibility and prevent underage access
• Marketing and analytics partners who help us improve our slotplanet bonus and promotional offerings
• Group companies, including White Hat (Holdings) Limited, for operational support

Any third party we work with is contractually obligated to protect your data in accordance with applicable data protection laws.

Data Security

We take appropriate technical and organisational measures to protect your personal and financial information from unauthorised access, loss, or misuse. Our systems use encryption protocols to secure transactions made through our slot planet casino platform, and access to sensitive data is restricted to authorised personnel only. While we strive to maintain robust security, no method of transmission over the internet is completely infallible, and we encourage you to keep your login credentials confidential.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access the information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data, subject to legal and regulatory retention obligations
• The right to withdraw consent for marketing communications
• The right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us using the details provided below, and we will respond within a reasonable timeframe.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal and regulatory requirements, and resolve disputes. Account information is generally retained for the duration of your relationship with us and for a period afterward as required by gaming regulations and financial record-keeping obligations. If your account remains inactive, our standard inactivity terms apply, and reduced monthly fees may be deducted after notice is provided.

Children's Privacy

Our services are strictly intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that a minor has registered an account, we will take immediate steps to close the account and delete associated data.

International Data Transfers

As we operate across multiple markets and localisations, including English Canada, Finnish, Norwegian, Portuguese, and Spanish audiences, your data may be transferred and processed in countries outside your country of residence. We ensure appropriate safeguards are in place whenever such transfers occur, in line with applicable data protection standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page, and we encourage you to review this policy regularly. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have questions about this Privacy Policy, how we handle your data, or wish to exercise your privacy rights, please reach out to our support team via email at support@slotplanet.com or through our LiveChat, available 24/7. Our customer service team is here to assist you with any concerns regarding your privacy and data protection while enjoying slotplanet slots, live casino games, and promotional offers.